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Frequently Asked Questions:

What are the objectives of One Place of the Shoals?

To provide co-located and coordinated victim services under one roof.


How do I get help?

Visit One Place, located at 200 West Tennessee Street, Florence, AL 35630.


Do I need an appointment?

Appointments are not required on the initial visit.


May I bring my children with me for support?

Yes! We want you to feel comfortable talking with us, so we have a playroom full of toys and books for your children. We also provide counseling and other services for child victims and witnesses of violent crimes.


May I bring a friend with me for support?

Yes! Your friend or family member is welcome; however, for our clients’ privacy, only those seeking services may enter secure areas.


How much does it cost?

All services at One Place are provided free of charge.


May I start the process of filing for a protection order?

Yes. We have legal professionals and staff on site to advocate for you and assist you in drafting documents for a protection order.

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