Frequently Asked Questions:
What are the objectives of One Place of the Shoals?
To provide co-located and coordinated victim services under one roof.
How do I get help?
Visit One Place, located at 200 West Tennessee Street, Florence, AL 35630.
Do I need an appointment?
Appointments are not required on the initial visit.
May I bring my children with me for support?
Yes! We want you to feel comfortable talking with us, so we have a playroom full of toys and books for your children. We also provide counseling and other services for child victims and witnesses of violent crimes.
May I bring a friend with me for support?
Yes! Your friend or family member is welcome; however, for our clients’ privacy, only those seeking services may enter secure areas.
How much does it cost?
All services at One Place are provided free of charge.
May I start the process of filing for a protection order?
Yes. We have legal professionals and staff on site to advocate for you and assist you in drafting documents for a protection order.